We maintain an uncompromising stance against material compromise. Every timber plank, natural marble slab, and hardware mechanism complies 100% with technical contractual agreements.
If any material delivered deviates in provenance, certification, or grade (e.g., North American FAS Walnut, genuine Blum/Hafele hardware with CO/CQ), SB HOME commits to refunding 200% of the material item value and immediately replacing it with genuine components at our sole expense.
Should finished bespoke joinery or millwork deviate in proportions, finishes, or detail execution compared to approved 3D blueprints and technical dossiers, SB HOME undertakes complete remanufacture and reinstallation without requesting any supplemental budget.
Homeowners possess the absolute authority to inspect raw unvarnished timber mockups at our 2,000 m² factory before surface coating. Any requested ergonomic or aesthetic adjustments are re-engineered on-site before delivery to the residence.
