1. Exchange policy: within 3 days from the date of successful delivery, excluding Sundays and public holidays; Customers can exchange products for free when meeting 2 conditions:
– The product is damaged due to material errors, technical errors and installation errors from SB HOME.
– Exchange for another product of equal or higher value than the delivered product. After 3 days from the date of successful delivery, SB HOME will apply the warranty policy for products damaged due to material defects, technical errors and installation errors from SB HOME, not applicable to change products. other.
2. Return policy: you can only return the goods at the time of delivery if the product is not correct with the order information because you ordered it by mistake or changed your mind, but you have to pay the delivery fee to SB HOME and installation costs vary by product for free shipping and installation areas.
– SB HOME Furniture’s decision is final and subject to change without prior notice. – This policy does not apply to products in the Ornaments category. For any questions, contact the hotline: 0936 62 60 62